EMT Practice Test

1. Question Content...

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Question1: Joe, a network technician, has been using the company smart phone to fulfill his job role. Joe must return the company smart phone at the end of his shift. Upon retrieving the smart phone at the start of his shift, the phone is not sending text nor making phone calls. Other coworkers were not experiencing these issues. Which of the following is the MOST likely problem?

Question2: Which of the following technologies allows multiple network devices to have the same public source IPv4 address when communicating with other devices on the Internet?

Question3: Which of the following protocols ensures reliable communication?

Question4: Which of the following technologies is considered PAN?

Question5: Which of the following disaster recovery principles would allow Joe, a user, to download his phone contacts from a lost phone to a new phone without regaining physical possession of the device?

Question6: Access points function at which of the following layers of the OSI model?

Question7: Ann, a user, wants to configure the email client on her newly purchased mobile device. Ann wants to ensure that the phone email client and the email server stay synchronized at all times, and that offline changes to the read status of an email will be synchronized once the phone is online. Which of the following should she configure?

Question8: A user's device has not checked-in with MDM for a long period of time. Which of the following would be the MOST likely cause?

Question9: Which of the following is required to connect to a WiFi network?

Question10: Joe, an end-user, files a help ticket stating that after recently downloading an application, all of his corporate data vanished. Which of the following describes this issue?

Question11: Which of the following devices can be used to block a list of known malicious IP addresses at the furthest edge of a corporate network?

Question12: Ann, an end-user reports, that she cannot access popular web pages unless she enters the IPv4 address of the site. Which of the following ports is MOST likely blocked for the device?

Question13: HTTP is run over which of the following ports? (Select TWO).

Question14: A network system that pushes a network identity out into the public Internet is known as which of the following?

Question15: Which of the following is correct while designing/implementing mobility?

Question16: Ann, a user, called to report an issue related to authenticating to her mobile device. After resolving the issue, which of the following is the FINAL task that should be completed by the mobility administrator according to troubleshooting best practices?

Question17: Which of the following is a characteristic of 802.11a?

Question18: If an application stores data on corporate servers, which of the following is a technique to ensure that data is available even if someone accidentally deletes it?

Question19: High availability procedures include which of the following?

Question20: Which of the following protocols can be used to establish a secure terminal session?

Question21: Joe, an employee, contacts the database administrator about an issue with a local database on his hard drive. Which of the following questions would be MOST helpful in determining the next step in troubleshooting?

Question22: An administrator is tasked with remotely wiping the Chief Information Officer's (CIO's) device after it is reported stolen. Which of the following should be reviewed to determine if authentication attempts have failed after the device was stolen?

Question23: Which of the following is the BEST way to provide ongoing training to administrators for MDM vendor changes?

Question24: Which of the following changes with the increase in frequency?

Question25: All VPN connectivity and syncing has stopped for both cellular and WiFi customers. Which of the following would be a common cause? (Select TWO).

Question26: After registering a device for use with the corporate MDM server, Joe, a user, is unable to receive corporate email. Joe can send and receive personal email, SMS messages, access Internet sites from his device, and place phone calls. Other users are able to access their email from the same server. Which of the following is the MOST likely cause of the problem?

Question27: Which of the following should be implemented when a personally owned mobile device is used to access business sensitive data, and the company is concerned with users extracting the company's sensitive data from the device?

Question28: Which of the following is used so that mobile devices can continue to communicate with a mobile device management service if multiple front-end servers are configured?

Question29: Joe, a help desk technician, is receiving multiple calls that WiFi is not working in a new area of the building.
Joe determines that the coverage should be adequate. Which of the following would be the recommended escalation procedure?

Question30: Which of the following is a BEST practice when selecting corporate cellular hardware devices?

Question31: Lightning strikes and damages the only cellular tower used for wireless coverage at a remote vacation resort. Which of the following design elements would have guaranteed uninterrupted wireless communication at the resort?

Question32: Which of the following protocols is required for iOS device MDM enrollments?

Question33: Which of the following layers of the OSI model is responsible for routing protocols and IP addresses?

Question34: Which of the following provides information on potential security risks and threats impacting administration of mobile devices?

Question35: After Ann, an employee, connects to the corporate network, her mobile device data usage spikes and menu options appear differently than before. Which of the following is MOST likely causing both of these issues to occur?

Question36: After installation of an MDM solution within an organization, the organization should ensure that all users of mobile devices agree to rules stated in which of the following documents?

Question37: Which of the following is considered a best practice when maintaining awareness of new technologies?

Question38: An administrator has been tasked with correlating system logs to identify brute force attacks. Which of the following would allow for this as well as a centralized location to review system logs?

Question39: Joe, an end-user, reports that his smart phone has been lost. Which of the following should a helpdesk staff member perform FIRST?

Question40: Guests are allowed to use the company wireless network for Internet access only by connecting to the guest SSID through a captive portal for authentication. Guests reported that they connected to the Internet without captive portal authentication. Which of the following would BEST explain this problem?

Question41: Ann, a user, reports there is a power outage and she is unable to access the Internet or the company network. Which of the following would MOST likely cause this issue?

Question42: Administrators are receiving calls that captive portals are unavailable even though sufficient WiFi signals are available. Which of the following would be the MOST likely cause?

Question43: Which of the following are used to secure data in transit? (Select TWO).

Question44: Which of the following is the BEST technique to segregate corporate data from personal data on end-user devices?

Question45: Which of the following topologies should an engineer consider when designing a wireless LAN?

Question46: A wireless network administrator finds that many users are unable to achieve a link-speed of more than
130Mbps. Which of the following is the MOST likely cause?

Question47: Which of the following encryption methods is BEST for data at rest on mobile devices?

Question48: The main difference between CDMA and TDMA is that:

Question49: Ann, an attacker, has spoofed a mobile device serial number so she can connect to the MDM environment.
Which of the following would an administrator check to uncover this attack?

Question50: Which of the following solution features will lower overall support costs for a large scale mobile device deployment?

Question51: Which of the following allows devices to access an organization's WiFi network before ensuring that they conform to policy?

Question52: Users are having trouble connecting to the intranet site from one area of the network using mobile devices.
Where should the mobile device administrator begin the troubleshooting process?

Question53: Which of the following would allow a mobile device administrator to automatically correlate mobile device logs, and receive customized alerts based on predetermined activity patterns?

Question54: Which of the following protocols is used for dynamic addressing?

Question55: Which of the following layers of the OSI model deals with the use of MAC addresses?

Question56: A company has locations worldwide and needs to push promotional videos, a total of 10GB in size, to mobile devices in each region. Which of the following is the BEST content distribution method to minimize impact on company network?

Question57: Joe, an employee, from a company with a BYOD policy synchronizes his mobile device information to his home computer on a weekly basis. After connecting to Joe's corporate network for the first time, all of his stored files are no longer recognized by his home computer. Which of the following policies is MOST likely causing this issue to occur?

Question58: When Ann, an employee, connects her personal USB device to the network she is informed the device will be encrypted and all information will no longer be readable outside the corporate network. Which of the following describes the cause of this occurrence?

Question59: Two children have been given new phones by their parents with the GPS tracking feature enabled. Both phones are powered on and have connectivity. Which of the following is the MOST likely cause of why the parents are unable to track their children's location?

Question60: A well-known security organization has released an alert regarding an exploit that could affect a popular mobile device. Which of the following steps should the mobile device administrator take NEXT?

Question61: While connected to the company's wireless network, users are experiencing connection issues and reporting slow network speeds. Which of the following actions is the BEST method to identify the issue?

Question62: An outside firm has been hired to conduct a penetration test on a company. The firm informs the company of what tools may be used, when the test will be completed, and the IP addresses they will be attacking from. The IPS is setup to ignore all alerts geared around the tools during this timeframe. Which of the following is at risk of occurring in this scenario?

Question63: Ann, a user, states she is not receiving a requested enterprise application. The administrator confirms all other users are able to receive applications without error. Which of the following is the MOST likely cause?

Question64: An organization is going to deploy a BYOD model to allow users to provision their personally owned devices to receive email on their mobile devices. Which of the following should be completed before allowing users to self provision their devices? (Select TWO).

Question65: An administrator receives a call from an executive who had been traveling. The executive informed the administrator that upon returning the service provider bill is much larger than expected. Which of the following MOST likely occurred?

Question66: Which of the following is the entry point between external resources and internal servers?

Question67: When multiple signals arrive at a certain location at a given time and disrupt radio signal reception, this is called:

Question68: The mobility team is evaluating new smartphones for deployment from multiple vendors. Which of the following items is a concern for the adherence to IT Policy? (Select TWO).

Question69: An administrator can control network access to enterprise resources using which of the following?

Question70: Which of the following should a mobile administrator deploy to prevent sensitive company information from being transmitted to an employee's personal email account?

Question71: A user in a hotel is unable to see the hotel captive WiFi portal. Which of the following is the MOST likely explanation?

Question72: A user traveling overseas is in a place where there is access to WiFi. The user can receive email and talk using VoIP, but cannot place or receive phone calls. Which of the following is the MOST likely cause of this issue?

Question73: A network administration team will not be able to support an MDM project within the requested timeline.
Which of the following would be the BEST option for deploying the Mobile Device Management software?

Question74: All executive offices are being equipped with a laptop, smart phone, tablet, and printers. The laptop is able to communicate with the other devices through Bluetooth technology. Which of the following is being created in this scenario?

Question75: An MDM client was recently installed on a device. The user has reported decreased battery life. Which of the following can be edited to increase battery life?

Question76: Which of the following frequencies fall under the unlicensed spectrum for WiFi network access? (Select TWO).

Question77: Which of the following involves a key exchange which introduces the vulnerability of a man-in-the-middle attack?

Question78: Which of the following encryption methods will be the BEST way to secure the company wireless network?

Question79: Which of the following is a WiFi topology that occurs when Ann, an end-user, configures her laptop to be a WiFi access point to which another device connects?

Question80: Which of the following can be applied to a mobile device to support a corporate mandate which does not allow Internet gambling activities?

Question81: A company replicates their MDM system to a geographically separate backup site. Which of the following is the BEST option to restore normal operations as soon as possible, in the event the main site goes down?

Question82: Joe, a user, is receiving errors from an application service indicating a token has been redeemed and is not available. Which of the following should the administrator check to determine the issue?

Question83: Joe, a user, reports that he is no longer receiving email on his device. Joe's directory services account password was updated earlier that day. Which of the following will resolve this issue?

Question84: Which of the following is the BEST configuration for mission critical applications such as email that require load-balancing?

Question85: Ann, a user, is unable to login to the network from her mobile device. Which of the following is the FIRST step a help desk administrator should take to resolve this issue?

Question86: An employee reports a network connectivity issue to the helpdesk. Which of the following steps should be taken before escalating the issue?

Question87: An end-user has notified the helpdesk that a tablet was left in a taxi-cab. Which of the following is the order of response?

Question88: A generic mobile operating system is developed by a third party, and then is customized by the mobile wireless carrier to fit each specific device's hardware. Which of the following should the administrator do FIRST, when updating enterprise owned devices?

Question89: Which of the following ports is used as alternate SMTP?

Question90: Joe, a corporate MDM administrator, needs to implement device encryption. Which of the following would provide the BEST encryption?

Question91: Disabling which of the following jeopardizes device performance if enrolled in an MDM? (Select TWO).

Question92: Joe, an employee, is unable to unlock his mobile device and has forgotten the device password. Which of the following is the BEST way to resolve this issue?

Question93: A technician receives a trouble ticket that Joe, a wireless customer, cannot access his email. As part of the troubleshooting process, the technician gathered information and identified the symptoms. Which of the following is the NEXT logical step in troubleshooting?

Question94: Which of the following ports is used for relaying email?

Question95: Joe, a technician, is assigned to design a wireless network for a SOHO that has to be able to support video streaming with an acceptable throughput, have good coverage for the building, and be able to support multiple channels with a full duplex capability. Which of the following is the BEST device to choose to support these requirements?

Question96: If a user's device is compromised, it is best practice to FIRST:

Question97: Which of the following ports are used by APNS? (Select TWO).

Question98: Which of the following technologies allows a network administrator to force traffic to be cached by a network device?

Question99: Joe, a user, has problems connecting to the wireless network when he changes locations. Joe has a good signal and enters his credentials correctly, but cannot connect to the wireless network in the new location.
Which of the following is the BEST course of action?

Question100: Which of the following RF behaviors would MOST likely be seen because of heavy snow?

Question101: Preventing USB flash drives from being used in mobile devices could be accomplished with which of the following?

Question102: The mobility team has been tasked with placing Wi-Fi access points in a conference room. They have been provided with a floor plan by the building architect. Which of the following are components of a predictive wireless audit? (Select TWO).

Question103: Which of the following is a messaging protocol that protects the confidentiality of email content?

Question104: Which of the following is the BEST way to mitigate risk associated with a BYOD deployment?

Question105: Which of the following device configuration parameters could be used to change how the mobile device data is routed back to a company on a cellular network?

Question106: In case of loss or theft, which of the following methods is used to prevent corporate-based data being compromised?

Question107: Which of the following is the MOST efficient way to immediately notify administrators of telecommunication vendor changes that affect mobile devices?

Question108: When an application is assigned to a group profile:

Question109: Joe, a user, reports that after installing a new application his device no longer boots completely. Instead the device shows a vendor splash screen and immediately reboots, repeating the process. Which of the following is MOST likely necessary to resolve the issue?

Question110: Which of the following can be either broadcasted or hidden?

Question111: For a device that has corporate data segregated from personal data, if the device is destroyed and replaced, which of the following must be available to ensure the BEST end-user experience on the replacement device? (Select TWO).

Question112: Which of the following is a topology that uses multiple access points to communicate with each other to pass data?

Question113: Which of the following are considered part of a site coverage map? (Select TWO).

Question114: Users report that while at work they are unable to access an application from the Internet on their personal mobile devices. The administrator has been asked to determine what could be causing the problem. Which of the following is the BEST area to begin troubleshooting?

Question115: A user lost access to an internal network resource (e.g. application or intranet site) but is still receiving company email. The administrator should FIRST check for:

Question116: When mobile users roam from one point of a building to another, their connection drops and they have to reinitiate pending downloads. The administrator determines that the signal is weak in certain areas of the building. Which of the following is the BEST way of addressing this issue?

Question117: A Corporate Security Officer (CSO) asks that a wireless risk assessment be completed. Which of the following threats should be taken into account? (Select TWO).

Question118: The board members of a financial institution have been supplied with tablets to conduct their annual meeting. Information discussed in the board room is sensitive in nature and should not be allowed onto the Internet. The operating system on the tablets has been updated to backup all information to the cloud.
Which of the following would allow the administrator to learn about this feature before the meeting takes place in one week?

Question119: Which of the following is the correct sequence for promoting changes from development to production?

Question120: UMTS belongs to which of the following generation of mobile cellular systems?

Question121: Which of the following is the BEST way to ensure users de-provisioned from directory services are also de- provisioned from the MDM solution?

Question122: Which of the following application development methods delivers the BEST performance?

Question123: A company does not wish to provide the WiFi network password to their employees. Which of the following is the BEST option to allow employees to connect to the company's WiFi if devices are managed by MDM?

Question124: A corporation provides their board members with tablets, preloaded with materials containing sensitive information, at each board meeting. Prior to one of the quarterly meetings, the operating system for the tablet is updated to include mandatory cloud storage of all information on the devices. Which of the following actions can be taken to maintain usability for these tablets while reducing the risk of leaking sensitive information to an outside party?

Question125: Which of the following should be done FIRST after installing a new operating system on a mobile device?

Question126: Which of the following protocols is primarily used for transporting email?

Question127: An administrator noticed a number of mobile devices are downloading applications from unauthorized mobile application stores. Which of the following has MOST likely occurred?

Question128: In WiFi, loss of signal strength over distance is a result of which of the following?

Question129: Which of the following capabilities would ensure that employees do not access an application after leaving a specified physical location?

Question130: VPN transmitting data over secure connections is an example of which of the following layers of the OSI model?

Question131: Which of the following technologies isolates the internal network from the outside world?

Question132: Which of the following is often used when minimal data degradation does NOT impact the overall quality at the receiver's end?

Question133: Which of the following are known as mobile device identifiers? (Select TWO).

Question134: Ann, a user, wishes to share an Internet connection via a portable hot-spot. Which of the following needs to be in place for sharing to occur?

Question135: Given an enterprise WLAN deployment, which of the following access point types is BEST to use?

Question136: Ann, a user, has removed or turned off the MDM solution on her device triggering an alert to the network administrator. The network administrator should respond by performing which of the following?

Question137: Executive management asks about threats that can affect multiple mobile devices. Which of the following needs to be addressed? (Select TWO).

Question138: An insurance company has employees responding to a regional disaster through use of mobile printers and tablet devices. Which of the following options should be allowed on mobile devices to ensure the employees are able to route through a number of impassable road ways in order to aid customers as quickly as possible?

Question139: Which of the following would help mitigate threats inherent in legacy operating systems?

Question140: Ann, a user, cannot access the company WiFi. She states that the WiFi signal is present and she has chosen the right SSID; however, each time Ann tries to access the network, she gets rejected. Which of the following is the BEST method to determine whether the mobile device is authorized to connect to the WiFi network?

Question141: Joe, a user, reports that his touch enabled mobile device no longer responds to any input on the screen.
Which of the following is the MOST likely cause?

Question142: Ann, a user, reports that her calendar is always an hour different than actual time. Which of the following would cause this issue?

Question143: Which of the following is the BEST practice to maintain awareness of new technologies?

Question144: Joe, a mobile user, claims he is unable to connect to resources on the WiFi network. Joe has a good signal and an IP address assigned to his device. Which of the following is the BEST troubleshooting technique that the administrator can take?

Question145: A potential security breach has occurred that requires a device policy change to mitigate the risk. The default policy sync interval is four hours. Which of the following should occur immediately?

Question146: Which of the following is required to leverage Kerberos for authentication to internal resources from an external mobile device?

Question147: A company wants to deploy a wireless network for their employees and guests. Employee and guest networks should be separated for security and privacy. Which of the following can be implemented to meet these requirements? (Select TWO).

Question148: Which of the following is an example of encryption for data at rest?

Question149: Which of the following are the MOST important benefits of grouping profiles? (Select TWO).

Question150: BYOD is a concept that combines which of the following aspects of mobility?

Question151: In the troubleshooting process, which of the following steps help identify the problem? (Select TWO).

Question152: Which of the following is a characteristic of APNS?

Question153: A user is able to view unauthorized websites using a secure MDM browser on a device. Which of the following is BEST used for troubleshooting the issue?

Question154: Users in a building report difficulty connecting and slow performance when using mobile devices. The issue is intermittent and is limited to certain areas of the building. Which of the following is the MOST probable cause?

Question155: Which of the following is the BEST practice to create groups within MDM server?

Question156: Which of the following is a best practice for configuring mobile network access control?

Question157: An administrator wants to configure two-factor authentication on all enterprise-owned mobile devices.
Which of the following should the administrator configure?

Question158: A replicated network at another location is used as part of which of the following?

Question159: Given a WiFi deployment using the 2.4GHz band, which of the following channels are the BEST for multiple mobile channel access deployment?

Question160: Joe, a mobile user, calls the help desk inquiring about his access to the Campus Area Network (CAN). The administrator uses the troubleshooting methodology to determine that the Access Point is unable to connect to the main campus. The administrator visits building B and notices that the Access Point has failed. Which of the following is the MOST likely cause of the problem?

Question161: Which of the following technologies allows multiple devices to use a single source of authentication for access to services?

Question162: A solution which tracks and organizes the usage and cost of voice and data is referred to as:

Question163: Which of the following is a cellular technology that supports data and voice at the same time?

Question164: Joe, a user, has noticed that his corporate-owned device has been stolen. Which of the following actions should Joe take FIRST?

Question165: Which of the following can be used to secure data at rest? (Select TWO).

Question166: The chief executive officer (CEO) is reporting extreme latency issues with three new wireless access points. The CEO and the financial department stream stock quotes all day through their tablets. The total number of wireless users in the building is 280. Which of the following is the MOST probable cause?

Question167: Which of the following allows for secondary servers to assume traffic load in case of a primary failure?

Question168: Which of the following is the BEST way to renew an expired remote employee's device certificates?

Question169: Corporate policy stipulates user accounts only be granted to employees; however, many departments within the organization use private consultants to assist with various projects. Which of the following allows consultants network access without compromising security? (Select TWO).

Question170: Which of the following is the definition of jailbreak?

Question171: The mobile workforce keeps cached survey data on their mobile devices. Which of the following should the organization implement to ensure minimal data loss due to damaged devices?

Question172: Which of the following protocols is used to configure devices and to gather information for reporting?

Question173: Which of the following is MOST likely to be used by default for WPA2?

Question174: Which of the following tasks can assist to on-board mobile devices into a mobile device management solution? (Select TWO).

Question175: An administrator receives a call from Ann, a user, after wiping her device. The server does not allow Ann to re-enroll the device, while other users are able to enroll their devices successfully. The administrator confirms that Ann's account is not the problem. Which of the following can cause this?

Question176: Which of the following secure protocols is used for Microsoft Exchange ActiveSync communications traffic?

Question177: Administrators receive a call saying Joe, a user, is not receiving email on his mobile device, although all other functions are normal. Which of the following are the MOST likely actions to perform to troubleshoot the problem? (Select TWO).

Question178: After months of planning and testing an MDM solution has been rolled out to a multinational organization.
Which of the following should occur NEXT to ensure administration and upkeep of this solution in the future?

Question179: Which of the following conditions are required for an administrator to be able to use an MDM solution to remote wipe a lost device? (Select TWO).

Question180: A user is concerned with device availability while traveling. Which of the following would MOST likely help to conserve battery life? (Select TWO).

Question181: The IT department is contacted by Joe, an end-user, who is unable to connect to the corporate IPsec VPN from outside of his corporate network. Joe confirms he can connect to popular web pages. Which of the following would cause this issue?

Question182: A company with limited IT resources is planning to implement a BYOD program which will require enrollment of thousands of mobile devices. Which of the following is the BEST enrollment approach?

Question183: Which of the following BEST facilitates OTA on-boarding?

Question184: Which of the following is the MOST important consideration for in-house application development?

Question185: Ann, a user, can no longer receive corporate email on her mobile device, but she has Internet access and can receive her web-based personal email. Which of the following is the MOST likely cause?

Question186: Ann, a user, reports that her touch screen enabled device is activating various icons and randomly calling people. Which of the following is the MOST likely cause of the issue?

Question187: Which of the following are ways to minimize the risks associated with allowing mobile devices on an organization's network? (Select TWO).

Question188: An organization needs to configure and deploy dozens of new mobile devices at a central location for use at various off-site locations. Which of the following deployment methods should the organization implement?

Question189: Which of the following is a best practice for protecting mobile devices that use RDP to access highly sensitive information? (Select TWO).

Question190: Which of the following services can be used to improve streaming traffic across networks?

Question191: A user's mobile phone will not keep a charge. Which of the following troubleshooting steps should a technician take to assist the user? (Select TWO).

Question192: Forwarding authentication requests to a centralized server would be the role of which of the following?
(Select TWO).

Question193: Joe, a user, reports that he does not have connectivity in WLAN. Which of the following is the FIRST approach a mobile technician should take for troubleshooting?

Question194: Which of the following is the BEST approach when configuring server-based management in mobility?

Question195: Which of the following are contained in a secure mobile device profile? (Select TWO).

Question196: Which of the following is the BEST way to ensure Joe, a terminated employee, no longer has access to the company network on his mobile device?

Question197: While troubleshooting a problem reported by an end-user, which of the following steps comes between establishing a plan of action and implementing the plan of action?

Question198: Which of the following provides recourse in the event a third party application vendor causes application or network outages because of updates?

Question199: When a new building WiFi system is installed, a map is built in order to understand where the system provides access to the network. Which of the following maps will aid the help desk technician in troubleshooting connectivity issues?

Question200: An administrator has been informed that one of the systems on the corporate network has been compromised. Which of the following steps should the administrator take NEXT to initiate proper incident response?

Question201: Which of the following is considered a native push technology on iOS systems?

Question202: Which of the following is the BEST model to deploy managed in-house applications?

Question203: Which of the following should be monitored on mobile devices to mitigate the risk of a keylogger being installed?

Question204: While at a conference, Ann, a user, is attempting to sync data from her device back to the corporate server. Ann has a cellular signal, however the sync will not complete. Which of the following is MOST likely causing the issue?

Question205: Ann, an employee, works remotely most of the time, only visiting the office for quarterly meetings. During one of these visits, a wireless technician picks up a new network that seems to be broadcasting from Ann's laptop. Which of the following types of networks has the technician encountered?

Question206: A user is issued a new device. The old device has been turned into the IT department. Which of the following should be considered when de-provisioning the old device?

Question207: Company employees are reporting wireless network connectivity issues. Which of the following can cause interference for the company wireless network? (Select TWO).

Question208: Which of the following describes dynamically switching from one cellular tower to the next without dropping connectivity in cellular and WiFi networks?

Question209: Which of the following items are valid placements for an MDM solution? (Select TWO).

Question210: Which of the following is MOST likely to benefit from an MDM solution to support multiple platforms?

Question211: When setting up a wireless access point for 802.11g, the user must ensure mobile devices utilize which of the following frequency bands?

Question212: When configuring user groups that use separate applications managed by the MDM solution, it is important that each group has its own:

Question213: An application displays a 3D world clock and calendar when the screen is locked. Which of the following will be MOST impacted by this application?

Question214: Which of the following devices can handle a full data backup from a device? (Select TWO).

Question215: Which of the following cellular technologies divides digital cellular channels into three separate time slots for a more efficient manner of transporting data than previous methods?

Question216: Which of the following is an example of a faraday cage?

Question217: When addressing BYOD local backups, it is best practice to do which of the following?

Question218: Joe, a user, is unable to use the mapping features on his GPS enabled mobile device. The device is not able to show his exact point on the map included. Which of the following is the MOST likely cause?

Question219: An information security consultant has recommended that mobile devices for special agents use two-factor authentication. Which of the following would fulfill this requirement?

Question220: A technician receives a ticket that Ann, a wireless customer, cannot access her email. As part of the troubleshooting process, the technician has finished establishing a plan of action to resolve the problem.
Which of the following is the NEXT logical step the technician should take?

Question221: The correct sequence for deploying a new security profile in an MDM server is:

Question222: Joe, a user, has multiple devices and is continually locked out of his user account. In which of the following locations should the administrator look to determine which device is MOST likely causing the problem?

Question223: A radio signal bounces off hard surfaces and arrives at a point via multiple paths. Which of the following describes this phenomenon?

Question224: An MDM console works with which of the following layers of the OSI model?

Question225: Joe, a user, states that his email is no longer being delivered on his mobile device. Which of the following is MOST likely the issue?

Question226: Ann, a user, is concerned about her power class 3 Bluetooth device not having the distance she believes it should. Specifically, Ann reports that after moving more than 15 feet (4.6 meters) away from the paired device the connection is lost. Which of the following is the MOST likely cause?

Question227: Joe, a user, normally has access to internal network resources while in the office. Suddenly, his mobile device is not able to access any of the resources. Which of the following is the FIRST item to check in the troubleshooting process?

Question228: Ann, a wireless customer, cannot access her email. A technician found that Ann lost access to her email at the same time an update was pushed to all customers. Which of the following is the NEXT troubleshooting step?

Question229: Which of the following is an application development methodology?

Question230: Ann, a user, is unable to access new applications that are assigned to her department in the corporate application store. Which of the following is the MOST likely cause?

Question231: Corporate users have been assigned locked-down mobile devices where the ability to add, remove, or update the software and operating system has been disabled. Which of the following can be used to approve centralized device updates?

Question232: A large organization, with multiple remote locations, is looking for a way to securely provision company- owned mobile devices. Which of the following would be BEST to use for MDM enrollments?

Question233: An organization wants to allow employees to use personal mobile devices for business purposes, but requires adherence to corporate mandates. Which of the following should the organization implement?

Question234: Which of the following would be used to enforce a policy requiring two-factor authentication on certain mobile devices?

Question235: It is possible to switch between which of the following technologies?

Question236: Which of the following services can be used to locate a lost or stolen device?

Question237: Which of the following helps ensure that a correct channel is configured for an access point?

Question238: The proper order to configure a mobile device for use with an MDM system is:

Question239: Which of the following technologies allows secure communication with a previously unverified entity?

Question240: All employees are unable to connect their corporate laptops to the company's internal WiFi. No configuration changes were made and the corporate laptops can successfully authenticate to the guest network via its captive portal. Which of the following is the MOST likely cause?

Question241: Which of the following is considered best practice for secure backup of enterprise data?

Question242: Which of the following phenomenon results in decreased signal levels due to passing through a solid structure?

Question243: An access point that is on a network without authorization would be defined as a(n):

Question244: Which of the following BEST describes the network elements for 3G and 4G cellular technologies?

Question245: An email password prompt appears on a device after a specific interval. Which of the following is the MOST likely cause?

Question246: Which of the following entities performs the final testing and approval of the mobile device before being publically released?

Question247: A mobile administrator receives a call from Joe, an end user, who finished a successful iOS upgrade while traveling but none of his data was restored. Joe backed up his data before he left his home network. Which of the following would cause this issue?

Question248: If Android devices are synching email successfully, but iOS devices are not, which of the following is the MOST likely scenario?

Question249: Which of the following protocols is preferred for VoIP communication?

Question250: A wireless administrator has been tasked with ensuring all WAPs backup their configurations on a daily basis at a 24/7 operations center. This backup cannot take place over the wireless network without interrupting operations. Which of the following should be implemented to meet these requirements?

Question251: A technician has been given a task to implement a WiFi network in an office located on the second floor of a shopping mall with many other WiFi access points. The budget is limited so the technician has to use existing public devices to proceed. Which of the following is the BEST security implementation?

Question252: Malicious software that is designed to appear as a legitimate program would be defined as a:

Question253: After upgrading the email program, a user cannot access email. The technician verifies the email account is configured properly. Which of the following should be checked for accuracy? (Select TWO).

Question254: Which of the following MUST be implemented in conjunction with storage encryption to ensure data on a mobile device is secured?

Question255: Which of the following must be used to successfully deploy an in-house developed application?

Question256: Ann, an administrator, is at a tradeshow and wishes to exchange contact information with a vendor. Which of the following can she use? (Select TWO).

Question257: An application is installed through the enterprise MDM application store. An upgrade is issued and a single device does not receive the upgrade as expected. Which of the following is the MOST likely cause?

Question258: The IT department has been contacted by Joe, an end-user, reporting he is unable to login to his smart phone. Which of the following would cause this issue?

Question259: An administrator is tasked with implementing disk encryption for information stored on a mobile device with at least 128-bits of strength. Which of the following should be applied to meet this requirement?

Question260: A user on a mobile device is unable to access a video-sharing website. Other network connectivity is working normally. Which of the following actions should the administrator perform to troubleshoot the situation? (Select TWO).

Question261: Users in the corporate office are reporting dropped calls on their wireless VoIP phones. The issues occur most commonly when walking down the hall. The administrator has ensured adequate coverage and capacity throughout the building. Which of the following is the MOST likely cause?

Question262: Which of the following will help in restoring data in the event of loss of the mobile device?

Question263: Ann, a user, is in another country using her device, but when using the browser to find local restaurants she is seeing the search engine site for her home country. Which of the following is the MOST likely cause?

Question264: Which of the following sequences is the BEST way to implement a mobile device management solution?

Question265: Ann, a contractor, has conducted a passive wireless site survey of a theatre. She noticed that the control room uses sound proof walls reinforced with a metal mesh. Which of the following should Ann recommend to provide adequate wireless coverage throughout the theatre?